Privacy Policy

Last updated: October 8, 2026

PawToKeep operates this online store and website, including its related information, content, features, tools, products and services (the “Services”), to provide customers with a personalized shopping experience. Our store is powered by Shopify. This Privacy Policy explains how we collect, use and disclose personal information when you visit or use the Services, make purchases or other transactions, or otherwise communicate with us. If there is a conflict between our Terms and Conditions and this Privacy Policy concerning the collection, processing or disclosure of personal information, this Privacy Policy governs those matters.

Please read this policy carefully. By accessing or using the Services, you acknowledge having read this policy and the collection, use and disclosure of data described here.

What personal information do we collect or process?

Personal information means information that identifies or can reasonably be linked to an individual. It does not include information that has been collected anonymously or made anonymous in a way that no longer identifies a person. Depending on your interaction with our Services, your location and applicable law, we may collect or process the following categories and inferences drawn from them:

• Contact details: Name, postal address, billing and delivery addresses, phone number and email address.
• Financial details: Credit or debit card and financial account numbers, payment card and account information, transaction details, payment method and payment confirmation information.
• Account details: Username, password, security questions, configurations and settings.
• Transaction details: Items viewed, added to a cart or wishlist, purchased, returned, exchanged or canceled, and transaction history.
• Communications: Information you share when contacting us, including customer support requests.
• Device details: Device, browser, network connection, IP address and other unique identifiers.
• Usage information: Information about how and when you interact with, browse or use the Services.